FAQ

1. What is BoomGo Shop?

BoomGo Shop is your go-to destination for innovative and high-quality car accessories. We focus on providing products that enhance your driving experience, combining functionality with style.

2. How long does shipping take?

Shipping times may vary depending on your location:

3. How can I track my order?

Once your order ships, you will receive a shipping confirmation email with a tracking number. Or go to order tracking page.

4. Can I cancel or change my order after placing it?

If you need to make any changes to your order, please contact us at support@boomgo.shop within 12 hours of placing it. After that, we may not be able to update or cancel the order.

5. What if I receive a damaged or wrong item?

We are truly sorry for any inconvenience! Please email us at support@boomgo.shop within 7 days of receiving your order, along with photos of the item, and we’ll arrange a replacement or refund.

6. What is your return policy?

We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days of receiving it.

7. Is my payment information secure?

Absolutely! Your security is our top priority. We use industry standard encryption to protect your personal and payment information.

8. How can I contact customer support?

You can reach out to us at any time by emailing support@boomgo.shop. Our team typically responds within 24 hours.